Space Lilly Casino is an online casino whose design will take players to the far corners of outer space with the casino's original character Space Lilly. The casino features a variety of video slots and other online casino games powered by diverse software providers, such as NetEnt, Microgaming, iSoftBet, GameArt and more. LILLY’s Space Casino support team is at your disposal to assist you in resolving any financial, technical, gambling, or other related issues. You can reach the support representatives via email or chat at any time of the day or night with an instant response feature. Trusted Space Lilly Casino: 25% up to €/$450 + 125 Bonus Spins, 3rd Deposit Bonus bonus review, including details, player's comments, and top bonus codes. All SpaceLilly Casino Free Spins for 2021! Play Slots at SpaceLilly Casino with Free Spins No Deposit, EXCLUSIVE for SpinMyBonus.com! Space Lilly Casino was launched in 2016 on the BlueOcean Gaming platform under the management of the Mirage Corporation NV. This company has been in the industry since 2014, providing services from Curacao, under jurisdiction of which the reviewed operator is functioning. The owner runs a network, which also includes LuckyStar and AU Slots.

• Space Lilly Casino Coupon
• Space Lilly Casino Free
• Space Lilly Casino Hotel

Ruling

Found for the Player - Space Lilly Casino have made clear to us that they would not assist in the management of player complaints unless they were paying us for exposure.

Read our Space Lilly Casino Review.

Player's Complaint

I requested two withdrawals, one for $1000.00 and the other for $300.00. both withdrawals were accepted by the casino. I then checked on both withdrawals around 4 hours later to see that both withdrawals had been cancelled by the casino because they claim that when I deposited I claimed one of their bonuses which according to them had a max cash out of $300.00. I requested one withdrawal for this amount $300.00 which was in with the casinos max cashout, and this left me a balance of $136.00 dollars to play on with. After playing with with this amount for several hours, I managed to win $1000.00 dollars and requested this amount as withdrawal. This now gave me the first withdrawal of $300.00 and a second for $1000.00. the casino cancelled both withdrawals stating I broke the rules which I believe to be a complete injustice. If my $300.00 dollar withdrawal was fine, why was it cancelled along with the $1000.00 which had absolutely nothing to do with the initial deposit bonus they are claiming had been broken. After contacting spacelillys support and asking several times that my $1300.00 be returned to either my accounts balance or honoured as withdrawal they refused and this is why I am contacting the pogg for assistance. Below is an email they sent me to show just how negligent this casino is and they should be made an example of,

Dear [EDIT], Your withdrawal from Space Lilly online Casino has been checked. Withdrawal is approved, but due to the Bonus Restriction: maximum withdrawal when playing with OnDeposit Bonus is deposit amount times ten (dep x 10), your maximum withdraw-able amount is 300 $/€.

As is stated in General Bonus Terms and Conditions:

'Unless otherwise stated, players are only allowed to make a one-time withdrawal for a maximum amount of ten times (10x) the original deposit when the winnings result from playing with an active deposit / reload bonus. Any additional winning credits will then be forfeited.​'

The sum of 300 AUD has been added back to your account and is now cleared of all Bonus restrictions. You can withdraw it or play it free of any restrictions. Additional credits have been forfeited as per our Terms and Conditions.

Looking forward seeing you soon!

[EDIT]

Space Lilly Casino Coupon

Space Lilly Finance department

This statement is a complete lie and none of the money being claimed to be returned has been returned.

2 Responses

Hi davin - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Alongside the above - based on the terms and conditions that you have agreed to the maximum you are entitled to is 300 AUD. The promotional terms restrict winnings from play associated with the welcome bonus to 10xdeposit. That being the case, the most you will ever be able to withdraw from wagered associated with this first deposit (i.e. that are not associated with a fresh deposit) is 300 AUD.

Thanks,

ThePOGG

Hi davin,

Sadly Space Lilly have informed us that they would only assist with complaints submitted to this service if we had an agreement already in place to advertise for them. We made clear that we would not consider recommending them to players until such time as they ensured this complaint was managed. At this juncture the operator stopped responding to our communications.

Sorry we could not be of further help!

ThePOGG

Leave a Reply

You must be logged in to post a comment.

The online casino listed on this page is not recommended. Please try one of these top alternatives instead:

Space Lilly Casino Review

Not recommended due to too many player complaints.

Full review to follow… Space Lilly will be released at the back end of 2016. Run under license by the world famous Mirage company and featuring a bright brand new custom made casino front and back end, we are really excited to see what will come to pass. We have seen the secret demo website and are excited already.

The theme of the casino revolves around Lilly, a space heroine and offers an immersive adventure with also a choice of bonuses or cash back.

EXPLORER WELCOME PACKAGE

START YOUR EXPLORATION WITH
THE BEST WELCOME PACKAGE IN THE UNIVERSE!

CLAIM $ 1 000 FREE BONUS
AND LILLY WILL REWARD YOU WITH
200 EXTRA FREE SPINS

SPACE LILLY’s Amazing Explorer Welcome Package

Join SPACE LILLY on her explorations and she will thank you with amazing Rewards!
You can claim up to $ 1 000 in Bonuses over your first three (3) deposits and LILLY will add extra 200 wager-free Free Spins to help you start your exploration with a massive boost!

MORE INFO:

✩ Deposit for the 1’st time and LILLY will reward you with 100% up to $ 150!

✩ Deposit for the 2’nd time and LILLY will reward you with 25% up to $ 400
and she will throw in 50 Free Spins!
Select the “Promotional code” box in the cashier and enter the Code: LILLY25+50. Provide the same Code to Support to receive additional Free Spins)

✩ Deposit for the 3’rd time and LILLY will reward you with 75% up to $ 450
and she will throw in 150 Free Spins!
Select the “Promotional code” box in the cashier and enter the Code: LILLY75+150. Provide the same Code to Support to receive additional Free Spins

Join LILLY now start your exploration!

LILLY’s TERMS

* LILLY’s Explorer Welcome Package is valid for player’s first three (3) deposits only and can be claimed once per player/computer/household
* Deposit & Bonus have to be wagered thirty (30) times
before withdrawal is possible
* Minimum deposit required to claim the Bonuses is $ 20,00
* Maximum bet with the active Bonus is $ 7,50
* LILLY’s Free Spins have NO wagering Requirement!

* Bonuses can be used to play the games in Space LILLY’s “Casino” section only
* Please ensure you understand all of the LILLY’s Terms before claimIng Bonuses

ADVENTURER WELCOME PACKAGE

PREFER TO PLAY WITH NO RESTRICTIONS?
LILLY HAS A SPECIAL TREASURE JUST FOR YOU!

CLAIM $ 1 000 FREE BONUS
AND LILLY WILL REWARD YOU WITH
200 EXTRA FREE SPINS

SPACE LILLY’s Amazing Adventurer Welcome Package

Join SPACE LILLY on her adventures and she will thank you with amazing Treasures!
You can claim up to $ 1 000 Cashback your first three (3) deposits!
*LILLY’s TREASURE CHEST is the name of LILLY’s Cashback Bonus. It comes with the Wagering Requirement of Bonus x 1 only and it has NO maximum cashout!

MORE INFO:

Deposit for the 1’st time and LILLY will reward you with
25% up to $ 100 Free Cashback!
Deposit for the 2’nd time and LILLY will reward you with
20% up to $ 400 Free Cashback!
Deposit for the 3’rd time and LILLY will reward you with
50% up to $ 500 Free Cashback!

Join LILLY now start your adventure!

LILLY’s TERMS

* LILLY’s Adventurer Welcome Package is valid for player’s first three (3) deposits only and can be claimed once per player/computer/household
* Bonus has to be wagered one (1) time before withdrawal is possible
* Minimum deposit required to claim the Bonuses is $ 20,00
* There are NO maximum bets or maximum withdrawals
with the Cashback Bonuses

* Cashback Bonuses can be used to play the games
in SPACE LILLY’s “Casino” section only
* Please ensure you understand all of the LILLY’s Terms before claimIng Bonuses

LILLY’s RELOAD PACKAGE

SPACE LILLY REWARDS YOU WITH AMAZING
BONUSES, WAGER-FREE FREE SPINS AND CASH TOKENS

RELOAD YOUR BALANCE EVERY DAY
AND LILLY WILL REWARD YOU WITH
AMAZING GIFTS

SPACE LILLY’s Amazing Reload Package

Reload your balance and explore even more!
More you Reload, more amazing the Treasures, LILLY will reward you with, will be…
Get better Bonuses, tons of wager-free Free Spins and Free Cash Tokens by exploring the Universe with LILLY…

MORE INFO:

Reload you Account every day and collect LILLY COINS…
More you Reload, more Bonuses and Free Spins you get…

✩ Reload for the 1’st time in a week and LILLY will reward you with:
25% up to $ 200
+1 LILLY COIN

✩Reload for the 2’nd time in a week and LILLY will reward you with:
25% up to $ 200 & she will match your deposit with wager-free Free Spins
+1 LILLY COIN

✩ Reload for the 3’rd time in a week and LILLY will reward you with:
25% up to $ 200 & she will add 20 wager-free Free Spins
+1 LILLY COIN

✩ Reload for the 4’th time in a week and LILLY will reward you with:
25% up to $ 200 & she will match your deposit with wager-free Free Spins
+1 LILLY COIN

✩ Reload for the 5’th time in a week and LILLY will reward you with:
25% up to $ 200 & she will add 30 wager-free Free Spins
+1 LILLY COIN

✩ Reload for the 6’th time in a week and LILLY will reward you with:
25% up to $ 200 & she will match your deposit with wager-free Free Spins
+1 LILLY COIN

✩ Reload for the 7’th time in a week and LILLY will reward you with:
25% up to $ 200 & she will add 100 wager-free Free Spins
+1 LILLY COIN

LILLY COINS

Space Lilly Casino Free

* One (1) LILLY COIN will be awarded to the Player
for every Reload Bonus claimed

Space Lilly Casino Hotel

* Maximum of one (1) LILLY COIN per day and seven (7) LILLY COINS per week
can be collected

* LILLY COINS are exchanged for LILLY’s Rewards at the end of every week (every Sunday at 23:59 CET)

* LILLY COINS count resets every week
(every Sunday at 00:00 CET)

* Player has three (3) days to claim his Reward
(from Sunday 23:59 CET to Wednesday 23:59 CET)

Collect 3 or 4 LILLY COINS
and she will reward you with an exclusive, much higher, Bonus!
Collect 5 or 6 LILLY COINS
and she will reward you with No Deposit wager-free Free Spins!
Collect all 7 LILLY COINS
and she will reward you with No Deposit wager-free Cash Token!

LILLY’s TERMS

* LILLY’s Reload Bonus is available for player’s one (1) deposit a day,
every day of the week
* Deposit & Bonus have to be wagered twenty five (25) times
before withdrawal is possible
* Minimum deposit required to claim the Bonuses is $ 20,00
* Maximum bet with the active Bonus is $ 7,50
* LILLY’s Free Spins have NO wagering Requirement!

* Bonuses can be used to play the games in SPACE LILLY’s “Casino” section only
* Please ensure you understand all of the LILLY’s Terms before claimIng Bonuses